At The Learning Loft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Parent/guardian name

• Contact details (email, phone number)

• Child’s name and age

Additional Information (where relevant)

• Information shared for enrolment purposes

• Relevant details related to a child’s learning or development

• Information provided for speech and language therapy services

Website Data

• Basic usage data such as pages visited and interactions

• Information collected through cookies (see Section 6)

2. How We Use Your Information

We use your information to:

• Communicate with you about enquiries or enrolment

• Provide and manage our programmes and services

• Support your child’s learning experience and, where applicable, speech and language therapy

• Improve our website and services

• Share relevant updates, schedules, or information

We only use your information in a way that is appropriate and necessary for our services.

3. Sharing of Information

We do not sell or trade your personal information.

We may share information only when necessary:

• With trusted service providers supporting our operations

• When required by law or regulatory authorities

All data is handled with care and confidentiality.

4. Data Protection

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Loss or misuse

• Disclosure or alteration

While no system is completely secure, we aim to maintain appropriate safeguards at all times.

5. Children’s Information

We collect information relating to children only with the consent of a parent or guardian.

This information is used solely to:

• Support participation in programmes

• Provide appropriate care and learning support

• Deliver speech and language therapy services where applicable

We treat all children’s information with strict confidentiality.

6. Cookies & Website Tracking

Our website may use cookies to enhance your experience.

Cookies help us:

• Understand how visitors use our website

• Improve performance and usability

You can choose to disable cookies through your browser settings.

7. Your Rights

You may request to:

• Access the information we hold about you

• Update or correct your information

• Request removal of your data (where applicable)

To do so, please contact us using the details below.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page.